Pricing plans

Which pricing plan should I choose?

There are three standard plans, each of them with its add-on availability and included features. All plans include options for the list sizes: 1k, 2.5k, 5k, 10k, 25k, 50k, and 100k.

• Email Marketing – Enables a powerful start into list building and AI-powered email marketing. For an additional monthly charge, you can purchase webinars and multiuser access add-ons.
• Marketing Automation – Perfect for SMBs to accelerate growth through automated marketing communication. Every account created within that package has marketing automation, webinars (100 attendees), and multiuser access (for up to 3 users) add-ons included in the price.
• Ecommerce Marketing – A plan designed to maximize revenue from multichannel campaigns. Every account created within that package has access to ecommerce integrations, ecommerce tools, webinars (300 attendees), and multiuser access (for up to 5 users) add-ons.

How long are your contracts? Can I upgrade or downgrade my subscription?

GetResponse offers you three billing periods:

• Monthly
• 12-month
• 24-month

Monthly payment plans are bracketed by list size, starting at $19 per month for unlimited messages to 1,000 subscribers. With the discounts we offer, you can get 18% off a 12-month plan or 30% off a 24 month plan.

You can upgrade your plan at any time by going to Billing > Upgrade account. An upgrade takes place immediately, and your billing cycle always starts anew.

Downgrades can only be performed by the Support Team as per your request.
To have your account downgraded to a lower plan or from annual/biannual payments to monthly payments, please create a support ticket via our contact form or contact us via LiveChat.

How can I buy GetResponse?

You can purchase one of the available plans directly from this page. Or start with creating a Free account. Once you verify your account, you can test all the features free of charge for 30 days. To upgrade your free account to one of the paid plans, follow these simple steps:

Log in to your account. In the Profile menu, click Upgrade account. Choose the plan from Email Marketing, Marketing Automation or Ecommerce Marketing, and select the package (list size). Enter your account details and payment information.

Choose your subscription plan:

• standard plan billed monthly (every 30 days)
• 12-month prepay with 18% discount
• 24-month prepay with 30% discount

Click the Upgrade Account button.

How does the 30-day free trial work?

GetResponse offers a Free account. For the first 30 days of using it, you will have trial access to the premium features of our platform. You can upgrade your Free account to a paid one at any time. Please note that after the first 30 days, you lose access to the premium features.

What features can I try during 30 day trial?

On the first 30 days of using your Free account, we give you access to the premium features of GetResponse. There are some limitations on the Free account regarding webinars, messages, landing pages, marketing automation, and chats.

• Webinars: Webinars are limited to 10 people (including you and presenters). Recordings and ondemand webinars are not available.
• Messages: The GetResponse badge will be added to every message you send from the Free account. Disabling the badge is possible if you upgrade to a paid account.
• Landing pages: You can create and publish as many landing pages as you want, but the visits are limited to 1,000 unique visitors per month. Unlimited visits and tools like AB testing are available in paid plans only.
• Marketing automation: You can create and publish as many workflows as you want. Dynamic segment filter is not available. You can unlock it in a Marketing Automation or Ecommerce Marketing plan.
• Chats: Chats can be added only to a landing page created in GetResponse, or you can hyperlink to the chat window from your messages. You can embed chats on your external page only using a paid account.
• Contacting Customer Success Team: You have unlimited access to our assistance through 24/7 live chat in English. You can also contact us via email in one of our support languages: English, Polish, Russian, German, Spanish, Portuguese, French, or Italian.

What happens after 30-day trial period?

You will lose access to premium features if you don’t upgrade. You’ll still be able to log in to your account and use the free version of GetResponse. Read this article to see what limitations your account will have if you don’t upgrade after the first 30 days from the moment you set up your free account.

What is GetResponse MAX?

GetResponse MAX is an all-inclusive solution offering premium support options and dedicated infrastructure. Made for all business sizes and goals, it offers exactly what you need to outperform your industry competitors. Plus, you get first-class, priority support from experts who understand where you’re coming from – and where you’re headed.

Is GetResponse MAX the right solution for me?

You should consider a GetResponse MAX account when you:

• are a high-volume sender looking for a robust platform to create and send emails,
• want to use all the available product features,
• want to take advantage of additional services that can help you improve deliverability,
• are looking for customized solutions to suit your business needs and personalized assistance with marketing campaign planning.

If you want to learn more about GetResponse MAX, book a demo. Our sales representative will demonstrate the product features and answer your questions. They will also look for customized solutions for you and set you up with the right pricing.